The Help Guide

For Team Educators

Our consulting group of early Salon Associate Accelerator subscribers
As a Founder you enjoy a very special rate – thank you! We appreciate your help so much!
The 10-seat package comes with ONE copy of the Educators Edition, available through your credentials only.

Group purchasing means you can track the progress and quiz results of all your learners in one place.
You can also assign Group Leaders to do that for you.
Pick a Salon Associate Accelerator package with enough seats for as many associates as you’re likely to have at one time.
You cannot add more seats to an Accelerator group, but you can recycle them.

Got more associates? Get in touch.

Each Salon Associate Accelerator package includes at least one Educator Seat
Each Educator’s Seat comes with the Educators Edition. It’s your How To, full of industry best practices, culture-building tools, and the all-important milestone assessments.
Each of your educators should have their own Seat so they can track their progress rather than share a login.
Need more educator seats? Add as many as you need. *This must be done as a separate transaction because you can only purchase for one group at a time and these additional seats form their own group.

In the cart you’ll see the package
And the number of associate seats included in the package
You won’t see the included educator seats here. The system adds them after you check out.
Remember you must do a separate transaction for the +1 Educator (with as many as you want in that transaction) since they form their own group.

Enter a name for your associate group at the bottom of the checkout page.
Make the name unique in case you add a second subscription later.
After checkout, the educator seats included in your package will appear in a group called [your name]_Educators_[date].

We use the Salon Associate Accelerator for our example here, but all groups work the same.
Before we go another step, remember that educating the team is not a job for owners – that’s what we’re here for (and your educators)
For the Salon Associate Accelerator, check the first page of the Educators Edition for more info.
Use the simple steps on this page to add your educators.
Get back to growing your business.

After purchase, tap “My Profile“ in the top navigation menu.
Here’s your home base, where you access your courses and manage your account and subscriptions.
There’s also a big, friendly “Group Management“ button. Tap that for all things team-related, like adding some people to your groups!

At the top is a drop-down selector to choose which group you want to look at.
You’ll see the learner group you named during checkout
For Salon Associate Accelerator subscribers, you’ll see the educator group created by the system at the same time
If you purchase additional educator seats for the Accelerator, they will have their own separate group.

Select your associate group and let’s invite some associates.
It’s the exact same procedure to invite educators to their own group.
Tap the “Users” drop-down and select “Add multiple”, which works just like “Add one” but it’s faster ¯\_(ツ)_/¯

They can’t find the Welcome Email? They can come to the site and request a password reset from the login window.
If someone already has an account here, the email they get says they’ve been added to the group.
Used the wrong email address or made a typo? Tick the checkbox next to their name and tap “Remove user”.

Select a learner’s checkbox and tap “Remove User”. The group will then regain one available seat.
The removed learner’s account remains active, but they will no longer have access to the group and courses.
Invite your new learner as above.

The Group Leader’s role is to keep learners accountable to their education goals.
Your educators must be added as Group Leaders to your learner group before they can view progress and quiz scores.
Select your learner group from the drop-down at the top of the screen.
Tap “Add group leader” and enter their info.
They will receive email notification that they’ve been made a Group Leader.
You can add anyone as a Group Leader, but they do not have access to the course material (that’s why we have the Educators Edition for the Accelerator)
Group Leaders receive email notifications on learner progress. It’s important that they do not mark them as spam!

That’s everything you need to get started!
See the first page of the Accelerator to get a feel for it.
Check out the first page of the Accelerator Educators Edition to get rolling in the right direction. So easy!